Thank you for visiting icebreaker! We value every customer’s feedback and are committed to providing you with the best shopping experience. If you have any questions or need help, please contact us through the following methods:

Email Support
If you have any questions or want to communicate with us, you can contact us via email:
Email: us_customer_care@icebreaker.com
Our customer service team will respond to your email within 24-48 hours.

Customer Service Phone
If you would like to contact us by phone, we provide the following service hours:
Phone: +1-877-709-1800
Business hours: Monday to Friday, 9:00 am to 6:00 pm (EST)

Our Headquarters in New Zealand
icebreaker New Zealand Ltd
Level 2, Lot 3
130-132 Ponsonby Road
Auckland 1011

Online Help
For answers to frequently asked questions, you can visit our FAQ page, which contains answers to questions about orders, payment, delivery, etc.

Thank you for choosing icebreaker! If you have any questions or need help, we are always at your service. Looking forward to providing you with more high-quality products and thoughtful services!